Wow. It sounds like he *really* needed his vacation in hawaii. REALLY REALLY needed it. .... United is screwing over their workers so it makes sense that some of their workers are resentful and unfortunately misappropriately transfering that to how they treat passengers (why is it always easier to practice kick the dog tactics rather than confronting the ones who actually have the power to abuse you and the ones you should be subjecting to your perspective on their abuses).
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United is screwing over their workers so it makes sense that some of their workers are resentful and unfortunately misappropriately transfering that to how they treat passengers (why is it always easier to practice kick the dog tactics rather than confronting the ones who actually have the power to abuse you and the ones you should be subjecting to your perspective on their abuses).
Glad to know you made it out safely....